Global Education Systems Presents:

University of HealthCare / University of Business OnLine Courses

Course Name	Cost	Course Description
Internet Searches	$75	This unique course is intended for any business that wants to teach its employees and sales force how to get the most out of internet searching, but does concentrate on medical applications, cases, and stories. The course first teaches the student how to conduct an effective internet search and make proper use of search engines and then takes the student through exercises in marketing and disease research. Estimated time: 2-4 hours. 213 pages.
Agent GCP (001-010) and the Bloody Consent Form	350	This is THE way to learn FDA regulations. The exciting, suspenseful, and sometimes zany plot of a murder in a clinical trial is interweaved with interactivity and teaching of FDA regulations in an unforgettable manner. Subjects are modularized so that learners can take one subject out of sequence should they need to. At the completion, learners will have obtained a superb knowledge of informed consent and IRB regulations. This course consists of 9 smaller courses and a final exam and covers all the regulations on informed consent procedures and Institutional Review Boards (IRBs)--that is, the regulations of Good Clinical Practices in 45 CFR 46, 21 CFR 50, 21 CFR 56, and other regulations. It is useful for any organization conducting clinical trials or informed consent outside of a clinical trial. Time estimate: 10-15 hours.
Agent GCP 001 Informed Consent and IRB Introduction	50	Module 1 of this exciting story for teaching informed consent contains an overview of informed consent regulations. It should be taken both as an introduction for other modules and as an introduction to the beginning of the adventures of the series. We meet the major characters and learn about the death of a patient in a clinical trial. Time estimate: 1-2 hours
Agent GCP 002 Global Informed Consent and IRB Terms	50	As Agent GCP and Michele make their plans to discover what is going on in the clinical study, you will learn informed consent and IRB (Institutional Review Board) terms and international regulations. Time estimate: 1-3 hours. 127 pages.
Agent GCP 003 Informed Consent Forms	50	Module 3 teaches the regulations covering informed consent forms and what should be included in them. It contains an interactive incorrect form as part of the course. Time estimate: 1-2 hours. 99 pages.
Agent GCP 004 Informed Consent Vulnerable Populations	50	Module 4 teaches about vulnerable populations and the protections afforded them under the informed consent regulations. Time estimate: 1-2 hours. 65 pages.
Agent GCP 005 Informed Consent Children	50	Module 5 teaches the regulations covering informed consent in children and wards of the state. Time estimate: 1-2 hours. 83 pages.
Agent GCP 006 IRB (Institutional Review Board) Regulations	50	Module 6 teaches details of the regulation of trials by an IRB and includes an IRB meeting as part of the plot. Time estimate: 1-3 hours. 98 pages.
Agent GCP 007 IRB Ethics, History, Procedures	50	Module 7 teaches IRB ethics and history. It is important for any investigator to understand how abuses of patient rights occurred in an environment of poor ethics and to know the major cases of the abuse of rights in human experimentation. Time estimate: 2-3 hours. 121 pages.
Agent GCP 008 Informed Consent, NIH, and IRB Off-Site	50	Module 8 teaches the rules for ethical informed consent, NIH collaboration, and off-site communication during clinical trials. In the meantime, Agent GCP and Michelle come closer to nabbing Red Raven. Time estimate 3-4 hours. 217 pages.
Agent GCP 009 Military and Emergency Informed Consent	$50	Module 9 teaches emergency and military regulations, and is an exciting finale to the mystery. After the patients are rescued, only Agent GCP’s knowledge of the regulations gets them their prescriptions in time. Time estimate: 1-2 hours. 58 pages.
OSHA Safe Lifting Low Bandwidth	50	This course teaches safe lifting techniques, hints, right and wrong postures and techniques, and exercises for both people and objects, so it is ideal for both industrial and healthcare settings. It will help all types of organizations comply with OSHA and JCAHO regulations. Coverage is thorough with numerous photos. Approved for 3 hours of nursing contact hours continuing education credit; requires purchase of separate test. 180 pages.
OSHA Fire Safety	50	This OSHA course provides a detailed look at fire safety in both industrial and hospital settings. At the conclusion of the course, you will have learned how to classify fires, fire plans, types of fire extinguishers and how to use them, what to do when a fire breaks out, how to prevent a chemical fire, flammable liquids handling, how to handle gases, and hospital and nursing home fire safety signs and items. There is also a detailed section on JCAHO regulations. The course includes many narrations and animations. A final exam documents your knowledge. Estimated time: 2-4 hours. 187 pages.
OSHA Computer Related Illness	50	Computer injuries are increasingly common. This course teaches about them and how to prevent them. Suitable for OSHA, and covers much more. You will learn computer eyestrain and how to deal with it, computer mechanical problems and how to deal with them, worker behavior and how it affects computer illnesses, how to modify the workplace to make it ergonomic, how to exercise and stretch to decrease computer health problems, how to work with doctors on your problems, ergonomic products and equipment, and resources to help you. It has questions and interactivity with a test at the end for documentation. Time estimate: 2-4 hours. 220 pages.
OSHA Repetitive Strain Injury	50	This OSHA course includes industrial stress injuries as well as the increasingly common computer injuries. Ms. Work A. Holic wants to know why she has so much pain at work, so she hires some experts to teach her about Repetitive Strain Injury, its causes, and what to do about it. This course covers everything needed for an OSHA course, and much more. It has questions and interactivity with a test at the end for documentation. Time estimate: 2-3 hours. 219 pages.
OSHA Carpal Tunnel Syndrome	50	With an increasingly high-tech work force, the incidence of carpal tunnel syndrome has increased. This interactive course teaches workers and managers what they need to know about carpal tunnel syndrome, how to prevent it, and how to treat it. It is suitable for OSHA training. Estimated time: 2-4 hours. 187 pages.
HIPAA 1 Overview	50	The HIPAA series teaches the HIPAA regulations by engaging you in the soap opera of how Roy L. Paine, a British tabloid reporter, obtains information on the movie stars going to Dior Armani Medical Center in Beverly Hills. The story not only engrosses you in the learning, but also integrates case studies into the plot. HIPAA 1 covers the basics of HIPAA and how to prepare for HIPAA, the appointment of a privacy officer and preparation of the organization, some of the simple areas of HIPAA to start with, some sample memos, and references to relevant regulations. A graded test is included. The nursing accreditation reviewers noted, "The use of a hospital soap opera to explain HIPAA content is extremely clever, humorous, and engaging. It is a valuable learning method and increases retention of this content. Interactivity in the course is used extremely well and is meaningful." Approved for 4 national nursing contact hours--requires purchase of separate test. 139 pages.
Cyberlaw Privacy	$50	This course covers sources of the right to privacy, torts for invasion of privacy, publicity, federal privacy laws, spamming, and global protections. It includes legal cases and a manager’s checklist. Estimated time: 3-4 hours.
Reorganizing For Customer and Patient Care	50	This course includes an overview of basic concepts in administering a customer care program, evaluating your corporate culture, encouraging your employees, using surveys, and using the internet. The course structure is many short suggestions and principles followed immediately by interactive questions and applications. The simple structure makes it possible for busy healthcare workers to log in and benefit from short, self-contained units, and practice how they would respond to a situation. This is useful for all businesses, not just healthcare. Upon the completion of this course, you will be able to define corporate culture, explain how to assess corporate culture, explain how to change corporate culture to a customer orientation, describe 50 specific customer and patient care items to implement, explain how to manage a customer and patient care program, explain the importance of exceeding expectations, describe how to convey the customer care message to other people in your organization, explain the importance of customer satisfaction surveys, explain how the internet affects customer service, and describe how customer care issues common to all organizations can be applied to healthcare. Approved for 3 national nursing contact hours--requires purchase of separate test. 268 pages.
Customer and Patient Care Low Bandwidth	50	This course teaches how to handle customer and patient situations. Healthcare staff have to deal with the special demands of both. The course structure is over 50 suggestions and principles followed immediately by interactive questions and applications. The simple structure makes it possible for busy healthcare workers to log in and benefit from short, self-contained units, and practice how they would respond to a situation. It is helpful for those outside of healthcare as well. It includes methods for communicating better and being considerate of customers and patients. Approved for 3 national nursing contact hours--requires purchase of separate test. 177 pages.
Provider Patient Relationships	50	This course will help all providers of care discover new techniques for relating to their patients. The course structure is many short suggestions and principles followed immediately by interactive questions and applications. The simple structure makes it possible for busy healthcare workers to log in and benefit from short, self-contained units, and practice how they would respond to a situation. Upon the completion of this course, you will be able to describe how to create better relationships with patients and customers, list at least 25 techniques for better relationships with patients and customers, list techniques to demonstrate respect of your patients and customers better, explain how to listen better to your patients and customers, recognize some gender and ethnic differences in your patients, and describe how to make your patients feel better. Approved for 2 national nursing contact hours--requires purchase of separate test. 150 pages.
Handling Difficult People Low Bandwidth	50	Healthcare staff need to handle both difficult customers and difficult patients. The course structure is many short suggestions and principles followed immediately by interactive questions and applications. The simple structure makes it possible for busy healthcare workers to log in and benefit from short, self-contained units, and practice how they would respond to a situation. It is useful for those not in healthcare as well. Upon the completion of the course you will be able to describe about 20 techniques for handling difficult customers and patients, describe how to communicate with difficult people, list and use words and phrases that prevent and fix problems, describe how to work with difficult people on the phone, describe at least 5 techniques to prevent customers and patients from getting angry, describe at least 5 techniques to handle phone conversations with difficult people, list techniques for showing angry people that you care about them, and use words that stop a fight and acknowledge feelings. Approved for 2 national nursing contact hours--requires purchase of separate test. 161 pages.
Healthcare Economics Managed Care	$50	This course is an introduction to the economics of one of the major forces in US healthcare. It explains the different types of managed care plans, such as HMO, PPO, POS, and hybrids. It then shows the different cost-saving features of managed care and gives pros and cons on how they work. No math required! Estimated time: 2-4 hours. 138 pages.
Sales Management 1 Changes and Opportunities in Sales	50	This module introduces the learner to the forces changing sales and sales management and teaches the different sales models leading up to personal selling. It also helps the learner evaluate whether sales is for him and what sales career paths typically look like. Estimated time: 2 hours. 148 pages.
Sales Management 2 The Work of Salespeople	50	This module teaches about the tasks of the modern salesperson by starting with a review of what the information age does to sales. It then profiles the job tasks in several sales industries, and shows how jobs in sales can lead to higher positions. This is a great course for a fairly new salesperson. Estimated time: 3 hours. 142 pages.
Sales Management 3 Getting a Sales Job	50	This module is for the applicant for a sales job, although an interviewer may also find this helpful. It first explains the profiling of successful salespeople, and then takes you through the recruiting process—interviewing, screening, etc. It concludes with case studies from interviews. Estimated time: 3 hours. 164 pages.
Sales Management 4 Selling Process	50	Moving through the steps of a sale from beginning to end is the heart of sales, and this module takes you through the process: prospecting, classifying leads, strategy, the approach, presentation, trial closing, handling objections, closing the deal, and follow up. It also explains how to sell to organizations and the steps in benefit selling. Several cases of the selling process are included. Estimated time: 3 hours. 200 pages.
Sales Management 5 Salesperson As Business Manager	50	Salespeople also participate in the management of a business, and this module teaches some strategies for doing that: personal selling, setting territory objectives, call strategies, ranking objectives, and high-tech management. Estimated time: 2-3 hours. 140 pages.
Sales Management 6 Ethics and Law	50	Compliance with ethics and the law is a crucial part of sales for both employees and managers. This module covers ethics in the sales force, regulations, collusion in price fixing, price discrimination, predatory pricing, buying liability, distribution, bribery, discrimination, harassment, and diversity. It contains several useful case studies and a manager’s checklist for handling sexual harassment complaints. Estimated time: 3 hours. 202 pages.
Sales Management 7 Sales Management Process	50	Salespeople do more than sales; they also have to perform many management functions. This module explains how the management process relates to sales activities by discussing management skills and functions with applications for sales, and how to make the transition to new organizational designs. It contains several short cases. Estimated time: 3 hours. 190 pages .
Sales Management 8 Sales Strategy	50	Developing sales strategy is a core skill in sales. This module teaches you about planning, information gathering, forecasting, setting objectives, developing strategies, implementing policies and programs, setting procedures, budgeting, and performing target market analysis. Several case studies are included. Estimated time: 3 hours. 211 pages.
Sales Management 9 Staffing by Field Managers	50	Staffing of operations is a critical skill for sales managers. This module covers planning sales force requirements, the selling plan, recruiting, selection, references, firing, foreign assignments, and evaluation of the process. Several case studies are included. Estimated time: 3 hours. 201 pages.
Sales Management 10 Sales Training and Development	$50	Training is a core activity of the sales team. This module covers training tasks, why one should train, who should be trained, training content, learning process, when to train, methods of training, mentoring, and development. Several case studies are included. Estimated time: 3-4 hours. 239 pages.
Sales Management 11 Motivating Salespeople	50	Sales managers need to know how to motivate their employees. This module covers research on job motivation and applies it to the sales environment. It helps you eliminate job demotivators and create a self-motivating environment. Estimated time: 3 hours. 206 pages.
Sales Management 12 Sales Quality Management	50	Quality improvement is a foundation of good modern management. This module teaches you how to apply it to sales. It covers quality management principles, the business process, measurements, process improvement tools, training, sales process redesign, and concludes with case studies. Estimated time: 3 hours. 195 pages.
Sales Management 13 Evaluating Sales Performance	50	This module teaches the sales manager how to evaluate sales performance. It covers the salesperson performance control system, expectations, methods of measuring performance, reviews, and corrective actions. It concludes with several cases. Estimated time: 3-4 hours. 231 pages.
Sales Management 14 Compensation	50	Compensation plans affect the performance and morale of the sales force. Sales Management 14 Compensation teaches you how to balance salespeople’s and customers’ needs, the steps in developing a compensation plan, choosing compensation methods, trends in compensation plans, implementation, problems with reward systems, and non-monetary rewards. Estimated time: 3 hours. 180 pages.
Sales Management 15 General Sales Managers	50	This module teaches the responsibilities of a higher level sales manager. It covers the forces of change and how management needs to respond, problem-solving approaches, Human Resource strategies, sales planning tools, and global management. It concludes with several cases. Estimated time: 3 hours. 184 pages.
Sales Management 16 Sales Information Systems	50	Every salesperson is part of the flow of information that makes a sales force great. This module teaches the sales information value chain, sales forecasting, and the development of territories. Estimated time: 4 hours. 219 pages.
Sales Management 17 Innovating Sales	50	Sales forces need to restructure to deal with rapid change in all industries. This module covers traditional sales force design, how to reorganize and attain competitive advantage, and how to redesign cost-effectively. Important subtopics include team-based selling, vertical integration, and shared sales forces. Estimated time: 3 hours. 199 pages.
Sales Management 18 Sales Force Automation	50	Computerization is crucial in modern sales, and this module teaches you how to modernize your sales. It covers costs and benefits of automation, how to automate individual roles, contact management, group automation, planning for automation, and implementation. Estimated time: 3 hours. 178 pages.
Sales Body Language	50	This course shows the application of theatrical techniques of body language to sales. It covers how to read a prospect, how to assess a situation, presentation body language, projection, and gestures and postures to avoid. It contains many photos. Estimated time: 1-2 hours. 64 pages.
Writing Clearly	50	This lively presentation of how to write clearly includes lots of examples of how to focus your thoughts and create clearly understood writing. It contains many of Dr. Farb's own writing techniques and contains exercises drawn from business periodicals. You will learn how to make clear, forceful sentences, to use grammatical principles that affect clarity, to arrange sentences into logical paragraphs, to assemble paragraphs into documents, and you will learn some basics of proof-reading. Estimated time: 2-4 hours. 148 pages.
Laugh and Learn Sales Letters 1	$50	Solid learning about sales letters intersperses the humorous mistakes of a pharmaceutical/medical device salesman as he learns how to write sales letters. You will enjoy yourself while learning how to write. You will learn principles of the strategy of writing letters, the parts of a letter, specific letter types, such as the apology letter, the request for information letter, the giving information letter, the new product letter, and more, common mistakes in letter writing and etiquette, letter formatting and basics of reports and executive summaries. Estimated time: 2-4 hours. 175 pages.
Laugh and Learn Sales Time Management	50	Why not chuckle while learning how to organize your sales day? An effective sales manager teaches some bumbling sales reps how to manage their time better. You will learn sales time diagnostics, scheduling your work, recovering scrap time, how to maximize time with prospects, and how to minimize sales meetings. Estimated time: 2-4 hours. 77 pages.
Laugh and Learn Sales Territory Management	50	Hap Hazard's and Jerry Greenhorn's stupid questions about sales territory management enable an expert to teach them how to do it right. Enjoy the story while you learn the material. You will learn how to design sales territories, the alignment process, realignment of existing territories, territory alignment software, and territory review frequency. Estimated time: 2-4 hours. 118 pages .
Agent GXP FDA Part 11	200	Agent GXP FDA Part 11 teaches the FDA regulations on electronic signatures and records in the context of a spoof on a hostage rescue supervised by Pharm Mission Control. It is taught mostly through interactive questions and interviews with Agent GXP. The many difficult regulations of Part 11 are broken down into episodes that make the learning more memorable. This thorough course will teach you the history of Part 11, the regulations of Part 11, the implementation of Part 11, the applications of Part 11, the ideas behind Part 11 in order to apply them to new situations, and how to prepare for enforcement of Part 11. This is particularly important for both pharmaceutical/medical device manufacturing and clinical research personnel in FDA-regulated industries, and provides an excellent glimpse of the issues that are likely to face HIPAA implementation of electronic records security measures. This course has been used by thousands of people in the pharmaceutical industry. When you successfully complete the exam, you will receive a certificate of completion that will demonstrate your mastery of this topic and provide documentation of GMP training. Estimated time: 3-6 hours.
Human Resources Management Strategic Planning	50	This course teaches you how to use HR planning as a strategic tool. It covers organizational strategy, HR planning, scanning, internal assessments, information systems, forecasting, dealing with an HR surplus, and much more. It includes cases and a movie on managing change. 240 pages. Estimated time: 4-6 hours.
Medical Spanish 1	15	This series teaches medical Spanish to help non-Spanish speakers function in a medical environment. The first course introduces the story of a doctor who has chosen to direct the new family practice department at Rio Descanso Hospital in southern California. His translator has the task of getting him up to speed quickly in basic grammar and vocabulary so he can get to work. The student becomes engaged in the story, while the family practitioner eventually has to learn medical Spanish for all areas of medicine. The first course covers greetings, introductions, pronouns, gender, plurals, adjectives, alphabet, pronunciation, and some medical vocabulary. Estimated time: 2-3 hours. .
Operations Management Overview	$50	This course provides a perspective on operations so one can understand the historical trends affecting it. It covers the historical milestones such as the industrial revolution, mass production, scientific management, behavioralism, operations research, the service revolution, the computer revolution, etc. It includes a video on operations management. Estimated time: 3-5 hours.
Finance 3 Cash Flows and Analysis	$50	This is the third in the Finance Made Easy series. You will learn all the important concepts of cash flow and ratios you need for financial analysis. At the end, you will know how to look at balance sheets. The course is peppered with insights from the author, a former CFO. Estimated time: 3-5 hours.
Finance 1 Foundations of Corporate Finance Management	50	This course, the first in the Finance Made Easy series, gives an overview of the subject of finance. It covers financial assets, markets, raising money, price of securities, the concept of cash flow, forms of business organization and different kinds of corporations, the goals of management, management as a stakeholder group, and the conflict between creditors and stockholders. Estimated time: 3 hours. 142 pages.
Finance 2 Accounting Statements and Taxes	50	This review of concepts in finance, the second in the Finance Made Easy series, teaches you the basics of how to look at financial statements. It covers the accounting system, the income statement, the balance sheet, assets, liabilities, equity, taxes, the effective tax rate, average rates, capital gains and losses, personal taxes, and corporate taxes. Estimated time: 3-5 hours. 229 pages.
Human Resources Management of Health, Security, and OSHA	50	This course covers how companies safeguard employees’ health. It covers voluntary protection programs, child labor, disabilities and safety, OSHA, inspections, record keeping, safety management, health, AIDS, substance abuse, stress, wellness programs, security and violence, and security personnel. If you are a manager looking for an overview of your responsibilities, this is the course for you. Estimated time: 4-6 hours. 248 pages.
Pharmaceutical Quality Control Lab	150	This course teaches you the history of regulations affecting quality control in pharmaceutical labs and their importance, and then goes into the specifics of dealing with out of standard and out of trend results in a pharmaceutical quality control lab. It contains an interactive flow chart, numerous step by step instructions, questions, an SOP model, and a case study. It is suitable for GMP training. Upon the successful completion of the course, you will receive a certificate of completion to document your training. Estimated time: 2-5 hours. 205 pages.
Bioterrorism Tularemia Low Bandwidth	50	This course teaches health workers in particular and lay people in general about the disease tularemia and how to apply that knowledge in a bioterror attack. It covers the transmission, prevention, diagnosis, clinical manifestations, and therapy of the disease. It includes questions on case studies and an exam. Approved for 2 hours of EMS Continuing Education in Maryland. Approved for national nursing contact hours--requires purchase of separate test. This continuing education activity is approved by the Continuing Education Coordinating Board for Emergency Medical Services (CECBEMS). CECBEMS# 03-CECB-F3-0247. CEH Number and Type: 2 First Responder, Basic, or Advanced. 117 pages.
HR Management Diversity and EEO (Equal Employment Opportunity)	50	This course teaches you the importance of maintaining a diverse workforce that meets government regulations. It covers diversity management and training, affirmative action, Civil Rights Acts, enforcement agencies, interpretation of regulations, uniform guidelines on employee selection, and validity. An online video is included. It is the perfect course for a manager who wants an overview of the subject. Estimated time: 5 hours. 231 pages.
Human Resource Management Implementing Equal Employment	$50	This course teaches you how to implement equal employment in your company. It covers the different types of discrimination, bilingualism, gender discrimination, sexual harassment, pregnancy, confronting sexual harassment, age discrimination, Americans with Disabilities Act, other forms of discrimination, EEO compliance, and affirmative action plans. This is the perfect overview for a manager. Estimated time: 4-6 hours.
Human Resources Effective Individual and Job Management	$50	This course teaches you how to link individuals to jobs effectively. It covers productivity, quality, service, employee/organization relationships, the psychological contract, motivation, job design, reengineering jobs, team jobs, job satisfaction, assessing HR effectiveness, and benchmarking analysis. An online video is included. Estimated time: 4-6 hours.
Human Resources Global Management	50	This course teaches you how to manage human resources on a multinational level. It covers worldwide business issues, unemployment in Europe, international staffing, international training and development, repatriation, international compensation, global employee issues, and maintaining the expatriate employee. An online video is included. It is useful for any manager who needs to manage international personnel. 202 pages.
HIPAA 2 Business Associates and Covered Entities	50	HIPAA 2 covers the rules of covered entities and business associates through the story of Dior Armani Medical Center in Beverly Hills. Nurse Hitchcock has decided to implement HIPAA in her hospital ahead of schedule and is throwing everyone into confusion. That includes a pharmaceutical company that is seeking clinical trial patients for its antidepressant drug by getting movie starlets as subjects. The confusion of what constitutes a business associate is gradually cleared up as a movie star comes into the emergency room for treatment. The nursing accreditation reviewers noted, "The use of a soap opera to present this content is innovative and interesting." Approved for 4 national nursing contact hours--requires purchase of separate test. 227 pages.
Sales Humor Delivery Skills 1	75	An important skill in sales, and in any business situation, is the proper delivery and use of humor, and it can be learned. This course teaches you important elements of delivering effective humor. It will help you in your career. And you'll enjoy the jokes in the course at the same time! It contains video clips to teach by example and for an interactive experience in joke delivery analysis. Estimated time: 2-3 hours. 179 pages.
Business Law 2 Courts and ADR (Alternative Dispute Resolution)	50	The resolution of disputes without going through the court system is of increasing interest in reducing legal costs and reaching speedier resolutions. This course explains how the court system works and how alternative dispute resolution fits into it. Case studies are included. Estimated time: 2-5 hours. 146 pages.
Business Law 5 Torts	50	One of the great risks of doing business is involvement in a lawsuit. Lawsuits usually involve torts--damages against people or property. This course gives you a solid foundation in understanding torts for damages and negligence. Case studies are included. Estimated time: 2-5 hours. 184 pages.
Multi-drug Resistant Tuberculosis	50	The evolution of drug-resistant tuberculosis is an important issue for public health, hospitals, healthcare workers, OSHA/JCAHO compliance, and infection control nurses, among others. This course teaches you about tuberculosis--its history, diagnosis, transmission, and therapy--with special emphasis on multi-drug resistant tuberculosis, a new and frightening development. You will learn its epidemiology, its implications for healthcare workers, and what they can do about it. You will also cover the OSHA regulations on TB for all settings. Eligible for 2 contact hours of national nursing CE credit; purchase of separate test is required. 127 pages.
Business Law 3 Court Procedures	50	Every businessperson and layperson needs to learn about court procedures in the event of a lawsuit. This course will walk you through the procedures and terminology from pre-trial through appeal and enforcement of judgment and teach you through cases and questions. Estimated time: 2-5 hours. 181 pages.
Business Law 6 Strict Liability and Product Liability	50	This course covers the torts of liability and product liability and is a must for every businessperson. It explains dangerous activities, negligence, misrepresentation, strict product liability, manufacturing defects, design defects, warning defects, defenses to product liability, and more. It contains many cases and questions. Estimated time: 2-5 hours. 134 pages.
Laugh and Learn Pharmaceutical Sales Code	$50	The new PHRMA sales and marketing conduct code for the pharmaceutical industry was issued in 2002 after revelations of unethical marketing practices appeared in the media and the FDA announced a huge fine for one company. Although the code is voluntary, the industry considers it a standard of behavior and the OIG compliance guidelines are based on it. This course will teach you the code in an amusing and memorable way, as the sales teams at Deep Breath Respiratory Products try to figure out ways to beat the code and channel benefits to the doctors who prescribe their products. Estimated time: 2-3 hours. 147 pages.
Health Economics Hospital Market	50	This course teaches the models for hospital behavior in the market system. It covers history, types of hospitals, hospital spending, structure of the market, non-profit hospitals and their competitive position, alternative models of hospital behavior such as utility-maximizing models and physician-control models. It concludes with a look at the growth of multi-hospital systems. No math required. Estimated time: 3 hours. 164 pages.
Health Economics Market for Health Insurance	50	This course introduces the student to the structure of health insurance in the US. It covers types of insurance, insurance providers, risk in insurance, market failure in health insurance, self-insurance, and medical care for the uninsured. No math required. Estimated time: 4 hours. 195 pages.
Pharmaceutical Computer Validation Introduction	100	This course gives you a comprehensive introduction to computer systems validation as the computers come to life while the head of computer systems at a pharmaceutical company has to prepare for an FDA inspection. You will learn about regulations, the personnel responsible for computer validation, how to accomplish validation, examples of regulatory problems, and so on. It is also relevant for the medical device, food, and cosmetic industries. When you successfully complete the exam, you will receive a certificate of completion to document your training for the FDA or for employers. Estimated time: 2-3 hours. 176 pages.
Health Economics Medical Technology	50	Almost every day a new treatment or device is announced that is intended to improve medical care. This course analyzes the impact of this constant technological change on the health care system. It covers the economics of technological change, how insurance affects it, and then proceeds with an in-depth analysis of two case areas: organ transplantation and the pharmaceutical industry. No math required. Approved for 4 national nursing contact hours--requires purchase of separate test. 189 pages.